Last updated: 5 March 2026
These terms of use ("Terms") govern your access to and use of the Frequency AI website at www.frequency.sh (the "Website") and any related services, including our waitlist and early access programme. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website.
The Website is operated by Frequency AI Ltd ("Frequency AI", "we", "us", "our"), a company registered in England and Wales. Our registered office and contact details are available upon request at [email protected].
You must be at least 18 years old to use this Website or submit information through our waitlist. By using the Website, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
The Website is provided for informational purposes and to allow you to register your interest in Frequency AI through our waitlist. You agree to use the Website only for lawful purposes and in accordance with these Terms.
You must not:
We reserve the right to restrict or terminate your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms.
Joining our waitlist is an expression of interest only. It does not constitute a contract, guarantee access to any product or service, or create any obligation on our part. We make no commitments regarding launch dates, features, pricing, or availability.
You agree to provide accurate and complete information when joining the waitlist. We reserve the right to remove entries that contain false or invalid information.
All content on the Website, including but not limited to text, graphics, logos, icons, images, software, design elements, and the overall look and feel of the Website (collectively, "Content"), is the property of Frequency AI Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.
"Frequency AI", "Frequency", the Frequency AI logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Frequency AI Ltd. You must not use such marks without our prior written permission.
You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store, or transmit any Content without our express written consent, except for temporary caching by your browser in the ordinary course of use.
The Website and all Content are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy.
We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. Information on this Website may contain technical inaccuracies or typographical errors and may be changed or updated at any time without notice.
To the fullest extent permitted by applicable law, Frequency AI Ltd, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, goodwill, or other intangible losses, arising out of or in connection with your use of (or inability to use) the Website.
Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Website shall not exceed one hundred pounds sterling (£100).
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.
You agree to indemnify, defend, and hold harmless Frequency AI Ltd and its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these Terms or your use of the Website.
The Website may contain links to third-party websites or services that are not owned or controlled by Frequency AI Ltd. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You access third-party websites at your own risk.
We reserve the right to modify these Terms at any time. If we make material changes, we will update the "last updated" date at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Frequency AI Ltd regarding your use of the Website, and supersede all prior agreements, understandings, and communications.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Frequency AI Ltd.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer, you may also have rights under the laws of the country in which you reside, and nothing in these Terms affects those rights.
If you have any questions about these Terms, please contact us at [email protected].